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YouDecide | 16Lombard  Privacy Statement

This privacy statement applies to, owned and operated by, Inc. ("YouDecide", "We", "Our", "Us"). This privacy statement describes how YouDecide collects and uses the personal information you provide on It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client (typically an employer) has engaged, Inc.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at

Protecting Your Privacy is a Top Priority for Us

At YouDecide, protecting your privacy is a top priority. We have designed our service to protect your privacy while maximizing the value of our multi-provider network. We collect information from you to streamline your interaction with us and to facilitate purchasing products and services. This privacy statement applies to all information collected and used on, regardless of whether or not you have purchased a product or service through YouDecide. This privacy statement also applies to any information your employer may provide to YouDecide to identify you as part of their eligible population.

We protect information provided to us on this web site in the same way we protect information provided to us over the telephone or any other way (e.g. fax, postal mail).

What Information We Collect

YouDecide does not collect any information from individuals who wish to browse our site without registering. In order to use our products and services, however, you must be part of an eligible group and become a registered member. 

Registration is free. Additional information is collected as it is needed to process your requests for quote information or for other products or services. When you contact us for support or to request a demonstration, we will collect personal information such as your name, e-mail address and phone number., Inc. collects information under the direction of its Clients (typically an employer), and has no direct relationship with the individuals whose personal data it processes., Inc. works with its Clients to help them provide notice to their customers (their employees) concerning, the purpose for which personal information is collected.

For some Clients, receives data regarding individuals in order to provide the service. If an individual whose data is provided to no longer wants their information shared with, they should contact the Client. If you are a member of and wish to update your account, please contact us here.

Registration Information

In order to take full advantage of our products and services, you must be part of an eligible group, register with us and certify that you are over 18 years old. When you register, it is mandatory that we collect basic information such as your name and e-mail address.

Information Collected to Generate Quotes

We do collect additional personal information from you when you request a price quote for a particular product or service. We also collect information from you if you wish to enroll in or apply for certain programs. The information required to provide you with the quote, product or service varies, but it generally includes specific information needed by the providers in order to complete your request. For example, if you are seeking auto insurance quotes, we will request information about your motor vehicles, your driving records and your credit history. If you are interested in homeowner's insurance or renter's insurance, we will request information about your home and the value of items that you want to insure.

We save the information gathered from your membership and quote requests to make future quote requests more convenient for you. Saving the information allows us to pre-populate certain fields and make your next shopping experience faster and easier to complete. (Read further under "How We Protect Your Information" for details regarding the security of your saved information.)

Cookies and other Tracking Technologies, Inc. and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.


We do not allow children to submit applications for products or services through YouDecide. If you are under 18, you may not use this web site to purchase products or services.

How Our Provider Companies Use Your Information, Inc. may transfer personal information to provider companies that help us provide our service. Transfers to these third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Provider companies process your information according to their particular underwriting guidelines and operating policies. The provider company's quoting processes may differ to some degree. Some may require your Social Security Number or Employee ID, some may check your claims history or driving record, and some may request consumer credit report(s).

In some cases, provider companies transmit the results of your quote request to YouDecide, and YouDecide delivers those results to you. In other cases, you will be transferred to the provider company website to complete a quote request. Our agreements with the providers prohibit them from using your data for any purpose other than generating the quote. For example, provider companies will not use the information collected by YouDecide to telemarket their services to you, and will not place you on their mailing list. However, if you elect to purchase products or services from a provider company, that provider company will add you to its customer base and will handle your information in accordance with whatever policies it has in place with its customers.

Notification of Other Products and Services

YouDecide collects your e-mail, telephone number, and/or postal address is to notify you about quote results and/or communicate other important member information. Occasionally, YouDecide may also use your postal and/or e-mail address to inform you about products and services available through If you do not want to receive such notifications, you may simply contact and ask to be removed from our marketing lists or you may follow the unsubscribe instructions contained in the e-mail communications you may receive.

Other Parties and Your Privacy

YouDecide and its provider companies retain any personal information collected in connection with services available through YouDecide. We do not sell or otherwise transfer your personal information to unaffiliated companies. If you do not want us to share your personal information with these companies, contact us here.

We will share your personal information with third parties only in the ways that are described in this privacy policy. See "How Our Provider Companies Use Your Information" above. We may provide aggregate statistics (with no personal information) about our service to reputable third-parties.

Legal Disclaimer

In certain situations,, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.

How You Can Access Your Information And Change Your Preferences, Inc. acknowledges that you have the right to access your personal information., Inc. has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, who seeks to correct, amend, delete inaccurate data or withdraw consent to further contact should direct his/her query to, Inc.'s Client (typically an employer). If the Client requests, Inc. to remove the data, we will respond to their request within 30 days.

Upon request, Inc. will provide you with information about whether we hold, or process on behalf of a client (typically an employer), any of your personal information. If you have elected to receive marketing communications from YouDecide, you may at any time visit this web site and change your preferences (within My Account). Any such change would be effective within thirty days.

If you would like to delete, correct, update, or amend information we have gathered from you, contact After verifying your information, we can update or remove your account, including the data we have collected from you.

We will retain your information for as long as your account is active or as needed to provide you services., Inc. will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Protect Your Information: A Secure Site and a Secure Data Environment

While no security system is 100% guaranteed, YouDecide utilizes several stateof-the-art tools to protect your information. Strict security measures are employed whenever member or provider data is collected and transmitted.

Security Over the Internet

When you enter sensitive information (such as Social Security Number) on our web site, YouDecide utilizes an Internet security technology known as a Secure Sockets Layer (SSL) protocol to help protect your information. The "s" in the "https" address of's Web pages, as well as the browser security notices displayed by Chrome and Internet Explorer, indicate that SSL is in use. YouDecide also employs 256-bit encryption, which means that your information is transmitted over the Internet as a meaningless string of characters. Even if your information were intercepted over the Internet, it would not be understood. If you have any questions about security on our Web site, you can contact us at

Security Audits and Standards

Although we cannot guarantee the security of any data that is transmitted over the Internet, YouDecide utilizes all technology within our means to protect your information. To help achieve this objective, YouDecide routinely commissions third-party security audits to make sure member information is safe from prying eyes. YouDecide employs services from Comodo, a company that sets strict standards for conducting secure communications and transactions over the Internet.

Secured Transmission of Your Information to Provider Companies

We transmit your information to Provider Companies through a dedicated and secured network. Transmissions containing personal data are encrypted.

Firewall Protection

Once we have your information, we store it in a secure database behind a "firewall." A firewall is simply a software and hardware product that limits access by outside computers. Only authorized YouDecide personnel have access to this information.

Password (PIN) and Username Verification

An additional step to protect your information is the use of a unique username and password (or "PIN") for each individual member. This helps prevent someone from entering the site, pretending to be you, and reading your information.

Should you ever forget your PIN, we will first verify your identity and then send an email to the registered e-mail address with a temporary password. After logging in with that temporary password, you will be prompted to change your password.

Other Disclosures

Links to Third Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Blog / Forum

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at In some cases, we may not be able to remove your personal information. If that occurs we will let you know we are unable to do so and why.

Collection and Use of Third Party Personal Information

You may also provide personal information about other people (e.g. family members), such as their name, date of birth and gender. This information is used for the sole purpose of completing your request. If you would like to request that it be removed from our database, please contact us at

Social Media Widgets

Our web site may include Social Media Features such as the Facebook Like button and Widgets, the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.

Conditions of Use, Notices and Revisions

If you chose to visit, your visit and any dispute over privacy is subject to this Privacy Notice and the Conditions of Use. If YouDecide makes any material modification thereof, we will (i) update this page with a notice of such changes and how they would affect the security and disclosure of your personal information, and (ii) notify you of such material modification via e-mail prior to the changes becoming effective. All personal information in our database will be subject to the new terms. If you object to the new terms, please see the section entitled "How You Can Access Your Information and Change Your Preferences" above to add or delete information about you.

An "As Is" Web Site

Use of this site, its software, products, and services is provided "as is.", Inc., its Provider Companies, and affiliates cannot be held liable for any direct, indirect, punitive, incidental, special, or consequential damage or other injury arising out of or in any way connected with the use of this Web site.

Mailing Address, Inc.
4450 River Green Parkway
Suite 100-A
Duluth, Georgia 30096

Telephone: (770) 291-7500
Fax: (770) 291-7299


Questions regarding this Privacy Statement should be directed to Please specify “Privacy Statement” in the subject line of your e-mail. You may also call us at 1-800-746-7236. If you do not receive a reply from us or if you believe that your inquiry has not been satisfactorily resolved, contact our U.S.-based third party dispute resolution provider (free of charge) at

Last Updated: May 10, 2019

What info we collect
How we use info
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